AI discovery & agent experience
Your business. Ready for AI customers.
We improve how AI finds your business, understands your offer, and uses your website.
AI discovery and agent experience services
01AI discoveryWe test the questions your customers ask AI, see how your business appears, and improve the pages those answers depend on.Learn more about AI discoveryShow less about AI discovery
Help the right buyers find you.
- Map real buyer questions and repeat the searches
- Check mentions, sources, and factual accuracy
- Fix gaps in service pages, product content, and FAQs
What we work toward
A clearer, more accurate picture of your business in the answers that matter.
Example customer request: “Which service is right for my business?”
02Agent experienceWe test whether an AI agent can complete a useful task on your site or product, find where it gets stuck, and fix the cause.Learn more about Agent experienceShow less about Agent experience
Make the next step work.
- Choose tasks with a clear, checkable end state
- Test navigation, forms, documentation, and APIs
- Repair the friction and rerun the same tasks
What we work toward
More reliable task completion, with a record of what worked and what still needs attention.
Example customer request: “Find the right plan and request a demo.”
The evidence
You should be able to see what changed.
Every engagement starts with a baseline and ends with a comparison you can inspect.
Discovery
What does AI say about you today?
Repeated checks of mentions, citations, and answer accuracy against the same buyer questions.
Task completion
Where does an agent get stuck?
Before-and-after task runs showing completion, errors, handoffs, and the final state.
Business impact
What would make this useful to you?
An agreed business measure, such as qualified inquiries or completed onboarding, tracked where attribution is possible.
A mention is not a lead. A completed task is not a sale. We report these separately and make the limits of the evidence clear.
Our approach
Test. Fix. Test again.
Axion handles the investigation and the agreed changes, then checks whether those changes helped.
- 01
Set the baseline
Choose your buyer questions, customer tasks, and success criteria. Record what happens before changing anything.
A repeatable test set
- 02
Make the fixes
Prioritize the gaps that matter. Improve the content, site, docs, or integrations within the scope we agree.
Changes you can review
- 03
Retest & hand over
Run the same checks again. Share the evidence, remaining issues, and a plan for follow-up measurement.
A before-and-after report
A practical first engagement
Start with one focused pilot.
One business or product. A defined set of questions and tasks. An agreed scope of fixes.
Book a callWhat you leave with
- Buyer-question and agent-task baseline
- Prioritized findings with supporting evidence
- Implementation of the agreed fixes
- Retest report and follow-up measurement plan
We agree the fee, access, deliverables, and timeline before work starts. Discovery, agent experience, or both, depending on the problem.
FAQ
A few things worth asking.
What the work involves, who it fits, and what we can measure.
Who is this for?
Businesses with an existing website or product and a specific customer journey to improve. That could be a local service business explaining its offer and taking inquiries, or a software company helping customers compare plans and get started. We use the first conversation to decide whether there is a useful, testable project.
Is AI discovery the same as SEO?
They overlap. Clear content, crawlable pages, and accurate business information help both. AI discovery adds a specific evaluation: what AI products say when customers ask relevant questions, which sources they use, and whether the answers are accurate. We improve the underlying information and repeat the checks.
What do you mean by an AI agent?
An AI system that can take steps on someone's behalf, such as navigating a website, filling a form, or using an API. We test a small set of agreed tasks in a controlled environment, with permission before any action that affects real customers or records.
Can you guarantee recommendations or revenue?
No. AI answers vary, and we do not control which businesses a platform recommends. We commit to the agreed tests, implementation, and reporting. We measure answer quality and task completion directly, and distinguish them from leads, sales, or other business results.
Do you make the changes or only provide a report?
We implement the fixes included in your scope. Depending on the project, that may mean revising content, improving forms and navigation, or correcting documentation and API responses. Anything beyond the agreed scope is discussed before work begins.
What access do you need?
We can start with your public website and a conversation about your customers. Implementation may require access to your site, documentation, analytics, or a test account. We agree exactly what is needed and which actions require your approval.
How long does it take, and what happens afterward?
Timing depends on the tasks, fixes, and access involved, so we agree it when scoping the pilot. Agent tasks can be retested as soon as changes are ready. Discovery changes need follow-up checks over time. You receive the findings, work completed, and a measurement plan; ongoing support can be scoped separately.
Let’s find the starting point
Bring us a question. Or a task that should work.
Share your website and what customers need to do. We’ll find a practical place to start.
Send a project brief instead